Case studies
DHL Hungary
March 29, 2006
DHL Hungary used an AS400 system for handling its logistics processes originally, which was applicable for data entry, but not for information retrieval. In addition, this software did not cover the special local needs which caused an extra amount of paperwork for DHL Hungary employees, as well as it increased the possibility of failures and it was time consuming.
Company name: DHL Hungary
Web: www.dhl.hu
 
DHL Expressz

Business challenge

DHL Hungary used an AS400 system for handling its logistics processes originally, which was applicable for data entry, but not for information retrieval. In addition, this software did not cover the special local needs which caused an extra amount of paperwork for DHL Hungary employees, as well as it increased the possibility of failures and it was time consuming.

Solution based on Webra

The basic concept of the development was creating such an integrated system which collects all information about every process into a large, central database and which eliminates the necessity of deploying software on the client side. The best solution is a browser interface.
 
This central database eliminated anomalies of diverse data sources (for example data multiplication anomaly) and helps the management in making proper business decisions by providing accurate, up-to-minute information in real-time. The intranet and extranet ensures secure and user friendly ways of communication between colleagues from all over the world.
 
A further requirement was the separated handling of shipments and items since unique barcodes have to be provided for each of them, because they may be separated during the delivery.
 
Main features of the system:
 
  • Client management
  • Orders administration
  • Delivery data entry and modification
  • Delivery follow-up (more than 200 events from order placing till delivery)
  • Flexible invoice module including large range of price tables
  • Barcode handling
  • History database
  • Integration with AS400 system
  • Adjusting structure of products to international standards
  • Recipient pays instead of dispatcher
  • Free definition of queries

Technology

Windows 2000 Server, IIS, MS-SQL 2000

Benefits

  • Providing real-time data for management to make accurate business decisions.
  • Flexible ways of invoicing, which means market advantage against competitors.
  • Elimination of double data entry and other anomalies from the system enhance performance and efficiency.
  • Automatic synchronization towards original AS400 system.